Patient Portal

Secure Messaging

IMPORTANT: Please do not send messages or document attachments with sensitive health information via email. Please use your patient portal or Spruce messaging app to ensure your information is kept secure.

What You Can Do in SimplePractice

Your patient portal is a secure, easy-to-use online tool that helps you stay connected to your healthcare. With your portal account, you can manage many parts of your care anytime, from anywhere.

Here’s what you can do:

  • View your health information
    See your test results, visit summaries, medications, and medical history.

  • Message your care team
    Send non-urgent questions to your doctor or office staff without needing to call.

  • Schedule and manage appointments
    Book new appointments, check upcoming visits, or cancel/reschedule when needed.

  • Request prescription refills
    Easily ask for refills on your medications.

  • Access billing and make payments
    View statements and pay your bills online.

  • Update your personal information
    Keep your contact details, insurance, and preferences up to date.

  • Complete forms before your visit
    Save time by filling out required forms ahead of your appointment.

What You Can Do with Spruce

Spruce is a secure messaging app that makes it easy to communicate with your healthcare team and manage your care from your phone or computer.

Here’s what you can do:

  • Send secure messages
    Quickly message your care team with questions or updates—no phone call needed.

  • Receive important updates
    Get reminders, care instructions, and follow-up messages from your provider.

  • Share photos and documents
    Send images or files (like forms or insurance cards) directly through the app.

  • Have virtual visits
    Connect with your provider through secure video or phone visits when available.

  • Request help between visits
    Ask about symptoms, medications, or next steps without scheduling an appointment.

  • Stay organized in one place
    Keep all your communication with your care team in one secure, easy-to-access app.